Managed servers, patching, security maintenance, monitoring, backups, and support — handled continuously rather than when something finally breaks.
Environment statusManaged by MoveOnlineIn most organizations, keeping servers patched and backups verified belongs to whoever has time. That works until it does not, and the failure always arrives during the week nobody had time.
Managed Technology Services moves that work to us. Patching, monitoring, backup verification, and support become defined, ongoing work — not someone’s side job.
Monitoring with alerting and investigation.
Patching on a schedule, in agreed windows.
Hardening, access review, certificate renewal.
Backups verified rather than assumed.
A defined route to a human when needed.
Seven areas of ongoing technical management. Scope is agreed per customer, so you know exactly what is covered before anything starts.
Availability and resource monitoring with alerting, and investigation when something behaves unexpectedly — before it becomes visible to your customers.
Day-to-day administration of your servers — services, storage, access, and configuration — against an agreed baseline rather than ad hoc changes.
Hardening, access review, certificate renewal, and keeping exposed services current, so the attack surface does not quietly expand over time.
Backups scheduled, retained to policy, and periodically test-restored, with the restore procedure documented for the day it is needed.
Updates applied on a defined cadence, with a maintenance window agreed in advance so patching never surprises your operation.
A defined route to reach us, agreed response expectations, and a record of what was done — for your team and for your auditors.
Support that covers the application layer as well as the servers under it, so an issue is not passed between two parties who each blame the other.
Every managed arrangement starts with an inventory and an assessment. Remediation is agreed as separate work rather than absorbed silently, and the scope is written down before ongoing management begins.
Anything outside that scope is quoted, not assumed.
The same team watches your environment, keeps it maintained, and responds when something needs attention.
Continuous
The things buyers ask before committing. If yours is not here, ask us directly and we will answer it plainly.
Talk to UsNo. Taking over an existing environment is normal. We assess its current state first, agree any remediation needed, and then begin ongoing management from a known baseline.
Response expectations are agreed per customer and written into the arrangement, because they depend on what the systems do and what an outage costs you. We confirm them before service starts rather than publishing a single figure.
It does not have to. Many arrangements sit alongside an internal team, covering the server and infrastructure layer so internal staff can stay on the work specific to your business.
Yes. Managed services can cover servers hosted with us, with another provider, or in your own cloud account, provided we have the access needed to do the work.
